TERMS AND CONDITIONS OF SALE
IDENTIFICATION OF THE OWNER
These general conditions of sale regulate in their entirety all the sales transactions that may be offered, provided or carried out through the website www.raulfernandez25.com, owned by RF25 RACING TEAM SL with CIF: B09629338 and located in Calle Galicia, 22. 28330 San Martin de la Vega (Madrid). These conditions may be modified by www.raulfernandez25.com at any time, the user being informed of the existence of a new version of these conditions that contains changes that are substantial.
the user
Access to, consultation and use of the website are subject to the user's agreement and, as such, from the moment the user begins to consult the website, the user accepts all the conditions set out herein, as well as any subsequent modifications, without prejudice to the application of the corresponding legal provisions that must be complied with in each case.
The user is responsible for the correct use of the website. This responsibility includes:
The user is responsible for the correct use of the website. This responsibility includes:
- Using the Website only for the purpose of making enquiries and legal purchases or acquisitions.
- Not to make any false or fraudulent purchases.
- To provide truthful and lawful contact information, such as email address, postal address and/or other details.
The user declares that he/she is over 18 years of age and has the legal capacity to enter into contracts through this website.
The website is primarily intended for users residing in Spain. www.raulfernandez25.com does not warrant that the website complies with the laws of other countries, either in whole or in part.
The website is primarily intended for users residing in Spain. www.raulfernandez25.com does not warrant that the website complies with the laws of other countries, either in whole or in part.
APPLICABILITY OF THE GENERAL CONDITIONS
These terms and conditions apply to all quotations, offers, activities, agreements and deliveries of products by or on behalf of www.raulfernandez25.com. These terms and conditions may only be deviated from if the parties have expressly agreed to do so in writing.
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These conditions regulate the use of the website www.raulfernandez25.com, which RF25 RACING TEAM S.L. makes available to its users and clients. Purchases on www.raulfernandez25.com can be made from anywhere in the world. The products that RF25 RACING TEAM S.L. sells through its website are mainly clothing and accessories.
These general conditions have been drawn up in accordance with the provisions of Law 34/2002, Services of the Information Society and Electronic Commerce, Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, all of which are mandatory legal provisions.
RF25 RACING TEAM S.L. may modify them without prior notice, so we recommend that you consult them periodically, especially when preparing to make effective use of its online shop www.raulfernandez25.com. However, RF25 RACING TEAM S.L. undertakes to keep them up to date, to publish the latest version and to allow them to be accessed and printed at any time.
These general conditions have been drawn up in accordance with the provisions of Law 34/2002, Services of the Information Society and Electronic Commerce, Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, all of which are mandatory legal provisions.
RF25 RACING TEAM S.L. may modify them without prior notice, so we recommend that you consult them periodically, especially when preparing to make effective use of its online shop www.raulfernandez25.com. However, RF25 RACING TEAM S.L. undertakes to keep them up to date, to publish the latest version and to allow them to be accessed and printed at any time.
CONDITIONS OF ACCESS AND PURCHASE
Access to the www.raulfernandez25.com website is free and confers the status of user on the person who accesses it, regardless of the subsequent use of the services offered.
The purchase of products on www.raulfernandez25.com may only be made by users over eighteen (18) years of age, who must follow the steps and instructions that will accompany the entire purchase process, which includes, but is not limited to:
The purchase of products on www.raulfernandez25.com may only be made by users over eighteen (18) years of age, who must follow the steps and instructions that will accompany the entire purchase process, which includes, but is not limited to:
- Filling in the registration form or the identification form for previously registered users.
- On-screen display of the order summary, delivery terms and shipping costs, if applicable.
- Acceptance of the Conditions of Purchase, which implies reading, understanding and irrevocably accepting each and every one of these General Conditions and, where applicable, the Special Conditions, and the immediate receipt of the summary email in the account used for registration or, failing that, as soon as possible and always within the following twenty-four hours.
- It is not permitted to purchase products on www.raulfernandez25.com for subsequent distribution or resale, either in public establishments or in the home. RF25 RACING TEAM S.L. will regulate and authorise the necessary authorisations if it agrees to do so at any time, and will therefore inform the authorised representative of this authorisation in a reliable manner.
ORDERS
No valid order may be placed without the express acceptance, in the boxes provided, of the general terms and conditions of sale and the www.raulfernandez25.com privacy policy. All orders are considered offers to purchase subject to these terms and conditions. www.raulfernandez25.com reserves the right to refuse to accept purchases that do not meet the requirements of these terms and conditions.
All orders are considered offers to purchase subject to these terms and conditions. www.raulfernandez25.com reserves the right to accept purchases if the requirements set out in these terms and conditions are not met.
When an order is placed, the system automatically generates an order confirmation. However, this confirmation does not constitute an automatic acceptance of the order, as www.raulfernandez25.com reserves the right to collect additional information relating to identity and address in order to guarantee both the correct delivery of the order and to ensure that there is no fraud relating to the transactions.
Orders can be placed 365 days a year, at any time, except during periods when the service is suspended for maintenance or other commercial circumstances and/or force majeure.
All orders are subject to product availability. In the event that an order cannot be delivered due to delivery problems or insufficient stock, the user has the option to wait until the product is available or to cancel the order.
All orders are considered offers to purchase subject to these terms and conditions. www.raulfernandez25.com reserves the right to accept purchases if the requirements set out in these terms and conditions are not met.
When an order is placed, the system automatically generates an order confirmation. However, this confirmation does not constitute an automatic acceptance of the order, as www.raulfernandez25.com reserves the right to collect additional information relating to identity and address in order to guarantee both the correct delivery of the order and to ensure that there is no fraud relating to the transactions.
Orders can be placed 365 days a year, at any time, except during periods when the service is suspended for maintenance or other commercial circumstances and/or force majeure.
All orders are subject to product availability. In the event that an order cannot be delivered due to delivery problems or insufficient stock, the user has the option to wait until the product is available or to cancel the order.
DELIVERY
Delivery shall be deemed to have taken place at the moment when the User or a third party designated by the User acquires physical possession of the Products.
The delivery time for the order depends on the shipping method available and will be indicated on the website when the order is confirmed. In the event that the delivery date cannot be met, we will inform the User of this circumstance and the User will be offered the option of continuing with the purchase by setting a new delivery date or cancelling the order and receiving a full refund of the price paid.
The delivery time for the order depends on the shipping method available and will be indicated on the website when the order is confirmed. In the event that the delivery date cannot be met, we will inform the User of this circumstance and the User will be offered the option of continuing with the purchase by setting a new delivery date or cancelling the order and receiving a full refund of the price paid.
PRICE AND PAYMENT
It is understood that the price of each product is the price that appears on the website at the time of each order. The user must pay the indicated price, including applicable taxes, as well as shipping costs, which will be added to the final price to be paid.
Prices may be modified by www.raulfernandez25.com at any time and without prior notice, without affecting orders already confirmed. However, even if orders have been confirmed, www.raulfernandez25.com is not obliged to fulfil orders if the price is incorrect, especially if the error is obvious and easily identifiable.
The means of payment accepted are:
Prices may be modified by www.raulfernandez25.com at any time and without prior notice, without affecting orders already confirmed. However, even if orders have been confirmed, www.raulfernandez25.com is not obliged to fulfil orders if the price is incorrect, especially if the error is obvious and easily identifiable.
The means of payment accepted are:
- Bank card
- PayPal
- Apple Pay
www.raulfernandez25.com reserves the right to change the methods of payment, being able to create new ones or eliminate some of the existing ones, without the user/customer of www.raulfernandez25.com being able to make claims for this reason. However, if the change in payment method affects an order already placed, www.raulfernandez25.com may contact the customer to inform them of the change and offer them the option of cancelling the order if they deem it appropriate.
RIGHT OF WITHDRAWAL
If for any reason the User is not satisfied with his/her order, he/she has the right to withdraw from the contract concluded through www.raulfernandez25.com within 14 calendar days without giving any reason.
The withdrawal period expires 14 calendar days after the date on which the User or a third party designated by the User, with the exception of the carrier, has taken physical possession of the goods.
In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of this right before the end of the period.
The product to be returned must meet the following requirements It must not have been used or have any odour, i.e. it must be in the same condition in which it was received, with the label intact and attached and in its original packaging.
To make a return, you must email pedidos@raulfernandez25.com with the order number, your full name and the reason for the return. Once we have checked that the order meets the requirements for return, we will send you an email with instructions on how to return the order.
In the event of withdrawal, www.raulfernandez25.com will refund all payments received from the User, including delivery charges, without undue delay and in any event no later than 14 calendar days from the date on which the User notifies www.raulfernandez25.com of his or her decision to withdraw from the contract. www.raulfernandez25.com will effect such refund using the same means of payment used by the User for the original transaction, unless the User has expressly provided otherwise. The cost of returning the goods shall be borne by the User. www.raulfernandez25.com may withhold the refund until it has received the goods or until the User has provided proof of the return of the goods, whichever condition is met first.
The User shall only be liable for any diminution in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to contracts relating to:
The withdrawal period expires 14 calendar days after the date on which the User or a third party designated by the User, with the exception of the carrier, has taken physical possession of the goods.
In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of this right before the end of the period.
The product to be returned must meet the following requirements It must not have been used or have any odour, i.e. it must be in the same condition in which it was received, with the label intact and attached and in its original packaging.
To make a return, you must email pedidos@raulfernandez25.com with the order number, your full name and the reason for the return. Once we have checked that the order meets the requirements for return, we will send you an email with instructions on how to return the order.
In the event of withdrawal, www.raulfernandez25.com will refund all payments received from the User, including delivery charges, without undue delay and in any event no later than 14 calendar days from the date on which the User notifies www.raulfernandez25.com of his or her decision to withdraw from the contract. www.raulfernandez25.com will effect such refund using the same means of payment used by the User for the original transaction, unless the User has expressly provided otherwise. The cost of returning the goods shall be borne by the User. www.raulfernandez25.com may withhold the refund until it has received the goods or until the User has provided proof of the return of the goods, whichever condition is met first.
The User shall only be liable for any diminution in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to contracts relating to:
- The supply of goods whose price depends on fluctuations in the financial market over which www.raulfernandez25.com has no control.
- The supply of goods made to the specifications of the consumer and user or clearly personalised.
SIZE OR PRODUCT EXCHANGE
We do not process size or product exchanges. If you wish to make an exchange, you must complete a return by following the same instructions as for a cancellation. You can then proceed to purchase a new product by placing your order at www.raulfernandez25.com.
WRONG PRODUCTS
If you receive a product that does not match your order, you must notify us by emailing pedidos@raulfernandez25.com within 14 calendar days of receiving your order. You must include photos showing that the product does not correspond to the order and we will proceed to return it. In this case, www.raulfernandez25.com will cover the cost of returning the order and will send the correct product after receiving the incorrect order.
CUSTOMER SERVICE
www.raulfernandez25.com has a customer service department so that users can manage their complaints, queries and exercise their right of withdrawal.
The User may address his complaints, claims or requests for information to the Customer Service Department of www.raulfernandez25.com using one of the following methods:
The User may address his complaints, claims or requests for information to the Customer Service Department of www.raulfernandez25.com using one of the following methods:
- Email: pedidos@raulfernandez25.com
- Phone: (+34) 918 753 750
All doubts, and in particular complaints and suggestions, will be dealt with as quickly as possible, without exceeding the time limits established by current legislation.
You will also be provided with proof of these actions in the form of a written receipt, on paper or any other durable medium.
You will also be provided with proof of these actions in the form of a written receipt, on paper or any other durable medium.
PROTECTION OF PERSONAL DATA
www.raulfernandez25.com, is the controller of the processing of the user's personal data and informs you that such data will be processed in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights and Regulation (EU) 2016/679, of 27 April 2016, on the Protection of Natural Persons with regard to the Processing of Personal Data and the Free Movement of Such Data (GDPR), for which reason you will be provided with the following processing information:
Purpose of processing: To maintain a commercial relationship with the user.
Datos recogidos: The personal data collected on this website are as follows:
Purpose of processing: To maintain a commercial relationship with the user.
Datos recogidos: The personal data collected on this website are as follows:
- Account creation: when creating the user account, e-mail address
- Registration: when the User connects to the Website, he/she registers, in particular, his/her surname, first name, access data, usage data, location and payment data.
- Profile: the use of the services offered on the Website allows the User to create a profile, which may include an address and telephone number.
- Payment: as part of the payment for the products and services offered on the Website, financial data relating to the User's bank account or credit card will be collected.
- Communication: when the site is used to communicate with other members, data relating to the user's communication is temporarily stored.
- Cookies: cookies are used when the site is used. The user has the possibility of disabling cookies in the settings of his browser.
USE OF PERSONAL DATA
The purpose of the personal data collected from users is to provide and improve the services of the website and to maintain a secure environment. More specifically, the uses are as follows:
- Access and use of the website by the user.
- Management of the operation and optimisation of the website
- Management of the conditions of use of the paid services
- Verification, identification and authentication of data provided by the user
- Provide user assistance
- Personalise services by displaying advertising based on the user's browsing history and according to the user's preferences.
- Prevent and detect fraud, malware and security incidents
- Manage potential conflicts with users
- Sending commercial and promotional information according to the user's preferences
Share personal information with third parties:
Personal data may be disclosed to third parties in the following cases:
Personal data may be disclosed to third parties in the following cases:
- When the User uses payment services, the Site is in contact with third party banking and financial institutions with which it has contracts for the implementation of these services.
- When the User publishes publicly accessible information in the free comment areas of the Site.
- When the User authorises a third party website to access his/her data.
- When the Website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to User information in the course of providing these services and are contractually bound to use it in accordance with the provisions of applicable personal data protection legislation.
- If required by law, the Site may provide data to respond to complaints about the Site and to comply with administrative and judicial proceedings.
Security and Confidentiality
The Website uses organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, you should be aware that the Internet is not a completely secure environment and the Site cannot guarantee the security of any information transmitted or stored over the Internet.
Enforcement of user rights
In accordance with the regulations applicable to personal data, users have the following rights, which they may exercise by sending their request to the following postal address RF25SHOP, calle Juan de la Cierva, 8. Nave 14. 28341 Valdemoro (Madrid) or by e-mail: pedidos@raulfernandez25.com.
Right to withdraw consent at any time
Right of access, rectification, portability and cancellation of your data, as well as the right to restrict or oppose its processing.
Right to lodge a complaint with the Data Protection Agency (agpd.es) if you consider that the processing does not comply with current legislation.
The Website uses organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, you should be aware that the Internet is not a completely secure environment and the Site cannot guarantee the security of any information transmitted or stored over the Internet.
Enforcement of user rights
In accordance with the regulations applicable to personal data, users have the following rights, which they may exercise by sending their request to the following postal address RF25SHOP, calle Juan de la Cierva, 8. Nave 14. 28341 Valdemoro (Madrid) or by e-mail: pedidos@raulfernandez25.com.
Right to withdraw consent at any time
Right of access, rectification, portability and cancellation of your data, as well as the right to restrict or oppose its processing.
Right to lodge a complaint with the Data Protection Agency (agpd.es) if you consider that the processing does not comply with current legislation.
LANGUAGE OF THE CONTRACT
These general conditions of sale are drawn up in Spanish. In the event that they are translated into one or more foreign languages, the Spanish text shall prevail in the event of litigation.
APPLICABLE LAW
These general conditions are subject to Spanish law. The parties agree to submit to the jurisdiction of the courts and tribunals of the user's domicile, provided that it is in Spanish territory.